Which process occurs when the receiver of a message provides feedback to the sender?

Effective communication is the process that involves the exchange of information where the receiver actively engages with the sender. This engagement is often manifested through feedback, which may be verbal or non-verbal. Feedback is crucial as it indicates whether the message has been understood correctly and allows for clarification if there are misunderstandings. This two-way interaction not only strengthens the connection between the sender and receiver but also enhances the clarity and effectiveness of the communication.

In this context, while active listening is important, it focuses specifically on the receiver's skills in understanding the message rather than the broader scope of communication. Non-verbal communication deals with the aspects of communication that do not involve spoken or written words. Passive communication generally involves a lack of engagement or feedback, which undermines effective exchanges. The essence of effective communication lies in the responsiveness of the receiver, making feedback an integral part of the process.