What method involves acknowledging accomplishments followed by discussing unsatisfactory performance?

The Sandwich Technique is a method used to deliver feedback that starts with a positive acknowledgment of a person's accomplishments, followed by constructive criticism regarding areas of unsatisfactory performance, and concludes with another positive remark. This approach is designed to soften the impact of critical feedback by surrounding it with positive comments, making it more palatable for the recipient.

By beginning with positive reinforcement, the method helps to build rapport and establish a constructive tone for the conversation, encouraging openness to feedback. The subsequent discussion of unsatisfactory performance is framed within a supportive context, allowing the individual to understand areas where improvement is needed without feeling solely criticized. Finally, ending on a positive note helps reinforce the individual’s strengths and leaves them with a sense of hope and motivation to improve.

Other methods, such as Feedback Loop, Performance Review, and 360-Degree Feedback, typically involve different frameworks or structures for providing feedback but do not adhere specifically to the format of sandwiching constructive criticism between two positives as the Sandwich Technique does.